Elevate Your Business with
Premium Virtual Support
Leveraging 13 years of hospitality sales excellence to bring five-star service, organization, and growth to your operations.
Happy Gultom
Founder, workwithhappy.com
13+ Years
Experience
About Me
Turning Hospitality Expertise into Business Success
Hi, I'm Happy Gultom. For over 13 years, I've built a successful career in Hospitality Sales, mastering the art of client relations, negotiation, and delivering impeccable service standards.
Now, I bring that same five-star hospitality mindset to the digital world. As your dedicated Virtual Assistant, I don't just complete tasks; I anticipate your needs, nurture your client relationships, and help streamline your operations so you can focus on scaling your business.
Exceptional Communication
Detail-Oriented Organization
Strategic Sales Approach
Client-First Mentality
My Services
How I Can Support You
Leveraging my extensive background to provide specialized support tailored to your business needs.
B2B Sales & Lead Generation
Driving growth through strategic outreach and professional relationship management.
- Crafting persuasive B2B outreach emails
- Prospect research and lead qualification
- CRM management and strategic follow-ups
- Creating professional service pitch decks
Travel & Itinerary Management
Curating flawless travel experiences and managing complex logistics.
- Drafting detailed travel itineraries
- Tour package creation and organization
- VIP guest service coordination
- Managing travel affiliate links
Premium Customer Support
Delivering 5-star communication that elevates your brand reputation.
- Inbox and inquiry management
- Booking calendar and reservation control
- Professional vendor liaison
- High-touch client communication
Digital Admin & Market Research
Ensuring your digital presence is updated and informed by market trends.
- Website content updates
- Basic UX/performance monitoring
- Hospitality market trend analysis
- Competitor research and insights
The "Hospitality Difference"
Why hiring a VA with a strong sales and hospitality background is an investment in your business.
Professional Polish
Years of interacting with high-level clients means your brand is represented with utmost professionalism and grace in every email and message.
Proactive Problem Solving
In hospitality, anticipating needs is key. I don't wait for instructions for obvious issues; I identify solutions and present them to you.
Focus on Revenue
With a sales background, I understand that my administrative support should ultimately facilitate your ability to generate more revenue.